Dear Valued Customer,

On behalf of everyone here at Sawbones, I want to thank you for your continued business and loyalty. We are grateful to have remained operational during this past year, building the products you have always relied on to serve your business needs.

All of us here at Sawbones have worked diligently over the past several years to improve our systems and processes, enabling us to keep our prices steady year over year since 2016. While we were hoping to continue this trend, we have been impacted by global supply chain issues, labor shortages, and cost increases. Our products are handcrafted by highly skilled employees that take pride in the work they do for you. In order to attract and retain those highly skilled employees, reduce our lead times, and provide the high-quality products you have counted on from Sawbones, we must implement measures that increase our costs.

As of August 1, 2021, there will be an average price increase of 10% across our portfolio of products. We will honor all existing orders and any new orders at our current prices placed as of July 31, 2021. Orders placed after July 31, 2021, will be at our new prices.

As always, we value your business and look forward to continuing to work with you in the future. Our dedicated Sales and Customer Service teams are available to answer any questions you may have. I am also personally available to you if you have any questions.

Thank you,

Norine Martinsen

Norine Martinsen

CEO

Pacific Research Laboratories, Inc./Sawbones