Production Reopening to Support "Essential" Customers

Dear Valued Customers,

I hope this finds you all safe and healthy. We have entered a time that I could not have imagined in my lifetime…and yet, here we are.

Tuesday, March 24th, we felt compelled to close our plant based on our Washington State Governor Inslee’s fourteen-day mandate to “Stay Home and Stay Safe”. Since then, we have received statements from many of you declaring that your businesses are “...essential businesses for the healthcare of the Nation”. Therefore, as a supplier, we are in turn “defined to be part of the critical infrastructure”. We have reached out to the Washington State Department of Commerce to get a determination if we are considered “essential”. They referred us to their site outlining the definition of essential businesses. We meet the criteria for manufacturing supplies and subcomponents for the medical industry.

We will be starting up production on Monday, March 30th with a small crew to meet the demand of those customers who have sent us statements. If you have not yet sent a statement to us regarding your designation as an “essential business", you can reach out to our customer service department at info@sawbones.com.

We will be adjusting our crew size and schedule as needed and as we receive additional statements. We will continue to follow the guidelines for those companies deemed as essential businesses. Our employees who are currently working from home will continue to do so, and we will remain diligent with our practice of social distancing, hand washing, and sanitizing of all work areas and common areas in the plant.

We appreciate your continued faith in us as your supplier and wish to express our gratitude in continuing to work with you during this challenging time. As I have shared before, the health and safety or our employees, their families, and our community is foremost, and we will continue to practice safety and care as we navigate these uncharted waters.

Sincerely,

Norine Martinsen