You will receive an order confirmation with next steps for sending your specifications and CAD files securely through OneHub. Questions on requirements can be directed to sawbones@numalogics.com.

What your results package will include:

• Test Report (.pdf file)
• Animation (.mp4) 
• Raw Data (.csv file) 

By placing an order for this service you agree to the terms and conditions outlined below. 

Terms & Conditions

Confidentiality Agreement

For the purposes of the Testing Services, Confidential Information shall refer to customer company name, customer company employee contact information, customer order information, customer technical data in the form Computer Assisted Drawings (CADs) and results of testing performed with customer technical data.

Sawbones^® and Numalogics Inc. hereby agree to the following:

• To use the Confidential Information solely to provide computational modeling and simulation Testing Services that the customer has paid for.
• To receive and hold all such Confidential Information in strict confidence and to disclose it within its own organizations to designated individuals who need to know such Confidential Information for the Testing Services.
• To hold in strict confidence, and not to disclose the Confidential Information, directly or indirectly to any other party.
• To protect Confidential Information with at least the same degree of care as normally exercised in protecting its own Confidential Information, but in no event less than reasonable care.
• To delete customer technical data and testing results within 30 days after the results are provided to customer.

No Liability

The Computational Testing Models do not test final manufactured medical devices, and the testing results should be interpreted by the customer with sound engineering judgement. Any decision or action taken pursuant to the Testing Services is the customer’s responsibility and the customer agrees to waive all claims against Sawbones and Numalogics Inc. for any loss or damage arising from, relating to or in connection with the Testing Services.

Intellectual Property Rights

Numalogics Inc. reserves all proprietary rights related to the Computational Testing Models used in the Testing Services. The reproduction by or distribution to third parties of the

Computational Testing Models is strictly prohibited. However, the customer technical data and results of testing performed from the Testing Services remain the property of the customer.

Services Delay

Sawbones and Numalogics Inc. agree to provide their best efforts to provide testing results within 2 business days after receiving the CADs. Sawbones and Numalogics Inc. shall not be liable for any delay in providing the testing results. For orders requiring a multitude of tests or orders requiring insertion torque testing deeper than 20mm, results may not be delivered within 2 business days. Statutory holidays in Quebec, Canada are applied.

No Refund Policy

All orders are final and not eligible for refund.

The customer will be notifed immediately after the testing results are deposited in a secure shared folder. 30 days after this notification, the secure shared folder will automatically delete the contents within the secure shared folder. If the Customer fails to download results from the shared folder within this time frame, all results will be lost. The customer will not be entitled to any refund in this instance.

Click here to see OneHub’s terms and conditions